Apollo Cargo Experts is one of the only logistics network groups that always takes up its responsibility. In the case of overdue invoices, we ask our members to report these through our online member area. Thanks to our unique financial security procedure, we are able to resolve these kind of disputes in a neutral and amicable manner.
To rule out the worry of not getting paid by fellow members of our logistics network, the Apollo membership includes a financial security through a unique and tailor made credit risk insurance, which offers protection up to a maximum of US$ 50.000 against bankruptcy, protracted default and insolvency.
Furthermore, our insurance company is amongst the best in the world. Since it is registered with insurance market Lloyd’s of London and classified by Standard & Poor’s with a strong rating (A-), it makes our financial security unbelievably reliable.
In the rare case that our members’ overdue invoices are not eligible for compensation by our regular credit risk insurance, we still want to offer them the opportunity to recover their debts through our partners at Forwarders Debt Recovery Services (FDRS). Since they are an international debt collection agency specializing in the freight forwarding industry, our members are guaranteed a personal and thorough follow-up of each case, from amicable solution to court action.